Appendix C

State-Level Alumni Surveys


Alabama

Individual institutions conduct alumni surveys.

 

Alaska

Individual campuses conduct alumni survey and use the data for accreditation.

 

Arizona

One of the Report Card indicators focuses on the Arizona University system’s success, which is measured by surveying Arizona employers, or employers who interview on campus, regarding their satisfaction with Arizona University graduates. Some community colleges conduct employer satisfaction surveys of their graduates.

 

Arkansas

When they had performance funding, the department used ACT’s satisfaction survey for graduates. But it was very time consuming and expensive, and was dropped after performance funding was eliminated.

 

California

Many institutions conduct alumni surveys.

 

Colorado

The accountability program requires that institutions provide evidence of after-graduation performance in employment, professional advancement, or achievement in graduate/professional school. Institutions are also required to assess student/alumni satisfaction with their education.

 

Connecticut

Individual institutions conduct alumni surveys, but the state doesn’t yet. There are plans to update/upgrade their data system that would allow the state to collect these data.

 

Delaware

The community colleges collect self-report data on graduates’ employment and transfer status.

 

Florida

The Florida Education and Training Placement Information Program (FETPIP) is a data collection system that obtains follow-up data on former students. Social security numbers obtained from postsecondary institutions are linked with employment files. FETPIP gathers data on employment, continuing postsecondary education, military participation, public assistance participation and incarceration data. (It has no out-of-state migration data, however.)

These data have been central in the development of a performance-funding model for the public universities and community colleges. However, there is only a “small pot” of money to distribute to universities based on where their graduates go. There is, however, approximately $720 million in workforce development funds to distribute to community colleges and vocational-technical schools if their graduates are working in fields related to their training, particularly in high skills/high employer demand areas. The purpose of this Workforce Development Education Fund is to reward productive workforce development programs.

FETPIP also conducts employer opinion surveys. FETPIP feeds back the results of the Employer Opinion Survey to the individual institutions that “supplied” the employees, although FETPIP’s published report aggregates the results to the level of the academic or training program offered in a particular delivery system (i.e., SUS or CC system).

 

Georgia

There is no systemwide policy, but most institutions track their graduates. The new program review policy will most likely result in increased efforts to collect alumni data.

 

Hawaii

The UH system gathers information regarding student satisfaction with educational programs and services as well as alumni demographic and employment data, including long-term satisfaction with educational programs and services from annual graduating senior and alumni surveys. The surveys of baccalaureate students specifically ask questions regarding students’ work and/or graduate school activities. These data are compiled in the University’s annual Benchmarks/Performance Indicators Report and are disseminated to colleges and schools, as well as external university constituents. The community colleges also conduct student follow-up surveys.

 

Idaho

Under federal Carl Perkins regulations, the vocational-technical school system is required to track their graduates 180 days after graduating to see whether they are working in the fields for which they were trained, in the military, unemployed, or not seeking employment. If a program is unproductive (doesn’t graduate enough students), or if there are no jobs in a particular training area, that program will be phased out. The Board would like to link their data with the unemployment insurance system, but that is still in the discussion stage.

 

 

 

Illinois

A baccalaureate follow-up survey is conducted each year by the public institutions. Surveys are sent to graduating classes one, five and nine years out, on a rotating schedule. Not every graduating class gets surveyed, and one class may be surveyed three times. Graduates are asked questions about current employment, how closely it is related to their major, whether they are pursuing (or have pursued) additional degrees, and satisfaction with their academic preparation.

 

Indiana

The Commission conducted a graduate mobility study five years ago when they linked their data with Department of Motor Vehicles data. They are considering doing the mobility survey again, since Indiana appears to have low educational attainment because of significant graduate out-migration.

 

Iowa

There is a new survey of graduates to see where they are employed (in or out of state), or whether they are in graduate school. These data are used for economic development planning activities, although they could be used to influence educational policy.

 

Kansas

Individual institutional alumni associations collect these data, but the Board would like to develop a P–16 database in the future.

 

Kentucky

The Council is developing a statewide alumni survey because the current one is administered by individual institutions, using different delivery methods (mail or phone), and resulting in data that are not uniform. The core questions used by all institutions concern: 1) satisfaction with instruction, curriculum, preparation for work, etc.; 2) current enrollment status in postsecondary education; and 3) employment status and the degree to which job is related to major. Individual institutions will be able to add their own questions.

 

Louisiana

The ACT OPINION survey on student satisfaction is used on a statewide basis with different versions for two- and four-year institutions. The Board also is fielding two other surveys, one for non-returning students, and one for alumni outcomes, both of which are produced by ACT. The latter one is a self-report survey with basic employment questions (e.g., working in field of study, income, etc.), the impact of school experiences on various academic skills (e.g., problem-solving, analytical skills, etc.), and educational experiences (e.g., opportunities for involvement in campus activities, satisfaction with instruction, etc.).

The Board also uses another statewide test, the ACT Counseling for High Skills, with technical colleges, which asks graduates to assess the quality of a given institution’s educational/professional program. These data are compiled onto a CD and sent to high school guidance counselors to use with students interested in particular programs.

The Louisiana Department of Labor is working with ACT to develop an employer satisfaction survey for proprietary and technical schools.

Additionally, graduates of two- and four-year institutions and graduate programs are linked with workforce data to determine whether they are working in the state, at what jobs, salary, etc.

 

Maine

Individual institutions track their alumni, but there is no systemwide data collection effort.

 

Maryland

Institutions report to the Commission on two common indicators: admission of undergraduates to post-baccalaureate study, and employment rates of graduates.

 

Massachusetts

Individual campuses survey graduates and send the Board aggregate data, such as the proportion of graduates employed, etc. The community college system uses common/comparable questions, but the four-year institutions do not.

 

Michigan

All colleges conduct placement follow-up surveys to obtain information regarding the number of students who graduated, how many continued their education, are employed, etc. The Department is considering linking their database with unemployment insurance data to get better results. The community colleges collect graduation rates, rates of further postsecondary education, unemployment/employment rates, etc. to satisfy federal Perkins requirements.

 

Minnesota

Individual four-year campuses conduct alumni surveys. The community college system no longer collects these data.

 

Mississippi

The university system does not track its alumni, although individual campuses do.

The community and junior colleges collect data on community and junior college students who transfer to the university system, as well as transfer-student performance versus native-student performance. Since the State Department of Education allocates Perkins III funds, it tracks students upon completion of a technical or career program.

The Community College Board would like to set up a system to track students from kindergarten through community college attendance and into the university system. They also are trying to link their data with that of the State Employment and Security Division, to track their students into the workforce.

 

Missouri

The two-year system follows up on its graduates 180 days after graduation, for Perkins III legislation, to determine whether students are working in the fields for which they were trained. These data are included in the Funding For Results formula, and institutions can provide supplemental data if they choose.

The two-year and four-year public institutions with professional/technical programs periodically conduct a sample alumni survey using ACT’s “Counseling for High Skills” instrument, which reports students’ perceptions of how well they were trained for their career or field.

The 2001 alumni follow-up survey will focus on career success, and is a retrospective perception of students’ academic preparation. These data will be part of the quality indicators Missouri is using to assess institutions’ effectiveness.

After the 2001 survey, the Board will survey currently enrolled students regarding their satisfaction with instruction and academic programs.

 

Montana

Only completion data are collected at the campus level.

 

Nebraska

The Commission currently does not track graduates, although it is exploring the possibility of working with the Labor Department to track students in the workforce after graduation. Individual community colleges track their graduates.

 

Nevada

Individual institutions track their graduates.

 

New Hampshire

The Commission does not collect data on alumni.

The community and technical college system has been tracking their graduates for years to determine whether they are working full- or part-time, and to collect salary data. The results are used in a mandated annual report to their board and the governor.

New Jersey

Surveys are done by institutions, but not at the system or state level. A workforce initiative (WIA) tracks job placement, salary and retention.

 

New Mexico

All the four-year institutions conduct alumni surveys which have a core of common questions, but this is not coordinated by the Commission.

The community colleges are working with the labor department to link their data with the unemployment insurance system, to track their graduates.

 

New York

The Department does not track graduates, but individual institutions do. The State Education Department has discussed this, but its advisory group is concerned with the validity of the results obtained from these types of surveys (due to potential non-response bias), and by the fact that such surveys generally are not cost-effective. Perkins III requires federally funded two-year vocational institutions to track their graduates. These institutions have tried doing this by linking with the state employment data, but have not been satisfied with the quality of the data.

SUNY system administration conducts an alumni survey every three years.

CUNY’s two-year programs track completers per Perkins III requirements. Additionally, CUNY plans to survey four-year graduates regarding their employment status or enrollment in further postsecondary education. Beginning in fall 2000, CUNY will implement an annual systemwide survey of graduates of associate and baccalaureate programs. The survey will ascertain rates of placement in jobs and enrollment in additional degree programs.

North Carolina

Every two years UNC surveys graduating seniors regarding how well prepared they feel they are for employment and/or graduate school. The data are used as baseline evidence of institutional improvement, and are fed back to all institutions (and all institutions receive everyone’s data with student ID numbers stripped, in order to make comparisons). Staff from the UNC system office visit one campus a month, and spend the day reviewing the institution’s data results with department heads, deans, faculty, students, financial-aid, registrar, library, information technology, career/academic advising, assessment office and the chancellor. These conversations set the stage for establishing performance budgeting objectives and identifying problem areas, and provide a forum for making a public commitment to improve. UNC is working on posting the data on the Web so that it is easily accessible, especially for department chairs. The data also are integrated with enrollment planning and accountability initiatives.

The NCBCC plans to assess employer satisfaction with a centrally administered survey, to determine general satisfaction with specific community colleges’ success in meeting employer needs for training and job preparation. Satisfaction with customized training programs also will be assessed. To reduce the burden on employers and increase the response rate, the system office will develop categories of employers, and will survey approximately one-third of all employers each year.

 

North Dakota

The system follows up on its graduates with assistance from Follow-Up Information on North Dakota Education and Training (FINDET), a consortium of several state agencies. As part of the new accountability effort, the system also is considering assessing both graduate and employer satisfaction.

 

Ohio

OBR currently is working on linking its student tracking system with the Ohio Bureau of Employment Services, to track outcomes.

As part of its student success indicator, OACC will survey students in technical/career programs after graduating, to determine whether they are employed in the fields for which they were trained.

 

Oklahoma

An annual employment survey is conducted by linking Oklahoma system records with state employment records, to track what proportion of graduates are employed in which industries. These data are used in program review (done every five years), and programs with low enrollment and degree production rates are reviewed yearly to determine whether they should be phased out. Additionally, requests for new programs are required to use these data to justify the need for a new program.

 

Oregon

The Board collects data on employment, further education, personal income, satisfaction with education, etc., for graduates one and five to ten years after graduation. Bachelor’s graduates and advanced degree recipients are surveyed separately. The Board is in the planning phase of developing a survey of employers.

 

Pennsylvania

There is no statewide survey of graduates; individual institutions do this.

 

Rhode Island

There is no state-level data collection effort, but some institutions survey their graduates.

 

South Carolina

There is no statewide survey of alumni, but institutions are required to follow up on their graduates and include these data in their annual assessment report.

 

South Dakota

Along with other state agencies, the university system participates in the South Dakota Follow-Up Program managed by the Department of Labor. The Board provides information on graduates for each fiscal year, and on enrollments as of October. The DOL tracks graduates using unemployment, federal sources and driver licenses, and collects data on wages and benefits by surveying South Dakota employers.

 

Tennessee

Institutions survey either alumni or currently enrolled students in alternating years using the ACT Student Opinion Survey (there is one version for universities and one for two-year institutions) or the ACT Alumni Survey. The former assesses enrolled students’ perceptions of the institution’s programs, services and environment, while the latter compiles employment history and students’ perceptions of the impact of their educational programs and experiences. Currently enrolled student surveys can use representative samples, but the alumni survey must be administered to an entire year of graduates. The first year of either survey serves as the baseline for subsequent years.

Two-year institutions must survey their graduates each year to determine the number placed.

 

Texas

Public community and technical colleges and four-year institutions that award associate degrees are required by Perkins III to document post-exit results achieved by “completers” and “leavers.” The Coordinating Board contracts with the Texas State Occupational Information Coordinating Council (SOICC) to accomplish this. SOICC receives an extract of exit cohort students’ records and links it with a variety of state databases such as unemployment insurance, wage, vital statistics, civil service, state prison and Department of Human Services records. These data also are linked back to the state master enrollment list for the subsequent fall term. Participation in SOICC’s student tracking program is not required for public universities and four-year institutions that do not offer associate degrees, health sciences institutions, proprietary and private four-year colleges and universities. However, because several large public universities participate (notably the University of Texas and Texas A&M systems), approximately 75 percent of all of Texas’ postsecondary completers and leavers are included in the state’s automated student and adult learner follow-up.

 

Utah

The Board does not currently survey its graduates, but is pursuing a joint venture with the Department of Workforce Services to link their databases. Some data may be available in the next year.

 

Vermont

Individual institutions may survey their graduates.

 

Virginia

The Council currently is discussing statewide graduate surveys. Individual institutions survey their alumni.

 

Washington

HECB is considering conducting a graduate outcomes study.

SBCTC follows their students into the workforce and/or further education, and collects data on employment status and wages.

 

West Virginia

The state collects data on whether graduates are working (in-state or out of state) or going to school, and average income. Data are reported in the aggregate (not broken down by institution) in the Report Card. Additionally, institutions conduct an undergraduate satisfaction survey.

 

Wisconsin

The UW system surveys its graduates.

 

Wyoming

Six months after graduation, two-year graduates are surveyed to see whether they are working, what their income is, and their level of satisfaction with student services, as well as self-reported gains in areas like communication and computer literacy. These data are used in institutional strategic plans and reports. (The governor issued an executive order requiring all state agencies to develop strategic plans and report annually on outcomes.)

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About the Authors

Peter Ewell is a Senior Associate at the National Center for Higher Education Management Systems (NCHEMS), where he has been a member of the staff since 1981. Dr. Ewell’s work focuses on assessing institutional effectiveness and the outcomes of college, and involves both research and direct consulting with institutions and state systems on collecting and using assessment information in planning, evaluation and budgeting. He has directed several multi-institutional demonstration projects on this topic, and has consulted with more than 250 colleges and universities and 22 state systems of higher education.

Dr. Ewell has authored six books and numerous articles on the topic of improving undergraduate instruction through the assessment of student outcomes. In addition, he has prepared commissioned papers for many agencies, and has spoken widely at both national and international conferences.

 

Paula Ries has been a NCHEMS staff member since January 1995. Before joining NCHEMS Paula was the project director of the National Research Council’s (NRC) Survey of Earned Doctorates, a national census of research doctorates sponsored by the National Science Foundation, the National Institutes of Health, the National Endowment for the Humanities, the U.S. Department of Education, and the U.S. Department of Agriculture. Prior to her work with the NRC, Paula was a research analyst at UCLA’s Higher Education Research Institute.

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National Center for Higher Education Management Systems (NCHEMS)

The mission of the National Center for Higher Education Management Systems (NCHEMS) is to help institutions and agencies of higher education improve their management capability. Through its 30 years of service to higher education, NCHEMS has been committed to bridging the gap between research and practice, by placing the latest management concepts and tools in the hands of college and university administrators. NCHEMS was founded in 1969 as a program within the Western Interstate Commission for Higher Education (WICHE). Subsequently, NCHEMS became a private nonprofit organization in its own right, preeminent as a national center both conducting and translating research to meet the needs of practicing administrators.


 


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National Center for Public Policy and Higher Education

The National Center for Public Policy and Higher Education works to strengthen America’s future by increasing opportunity and achievement for all who aspire to higher education. As an independent, nonprofit, nonpartisan organization, the National Center promotes public policies that enhance Americans’ opportunities to pursue and achieve high-quality education and training beyond high school. Formed in 1998, the National Center is not affiliated with any institution of higher education, with any political party, or with any government agency. It is supported by a consortium of national foundations that includes The Pew Charitable Trusts and The Ford Foundation.

               The National Center publishes:

«  Reports and analyses commissioned by the National Center,

«  Reports and analyses written by National Center staff,

«  National Center Policy Reports that are approved for release by the National Center’s Board of Directors, and

«  CrossTalk, a quarterly publication.

               All National Center publications are available at www.highereducation.org. Single copies of most of these publications are also available from the San Jose office of the National Center. Please FAX requests to 408-271-2697 and ask for the report by publication number. Measuring Up 2000 is available by calling 888-269-3652; single copies are $25.00.

San Jose Office: 152 North Third Street, Suite 705, San Jose, California 95112

Telephone: 408-271-2699    FAX: 408-271-2697

Email: center@highereducation.org    Web site: www.highereducation.org

Washington Office: 1001 Connecticut Avenue, NW, Suite 310, Washington, D.C. 20036

Telephone: 202-822-6720    FAX: 202-822-6730


Reports and Analyses Published by the National Center

 

98-1       Concept Paper: A National Center to Address Higher Education Policy, by Patrick M. Callan (March 1998).

98-2       The Price of Admission: The Growing Importance of Higher Education, by John Immerwahr (Spring 1998). A national survey of Americans’ views on higher education, conducted and reported by Public Agenda.

98-3         Organizing for Learning: The View from the Governor’s Office, by James B. Hunt Jr., Governor of North Carolina and Chair of the National Center (June 1998). An address to the American Association for Higher Education concerning opportunity in higher education.

98-4         Tidal Wave II Revisited: A Review of Earlier Enrollment Projections for California Higher Education, by Gerald C. Hayward, David W. Breneman and Leobardo F. Estrada (September 1998). Finds that earlier forecasts of a surge in higher education enrollments were accurate.

98-5         The Challenges Facing California Higher Education: A Memorandum to the Next Governor of California, by David W. Breneman (September 1998).

98-6         Federal Tuition Tax Credits and State Higher Education Policy: A Guide for State Policy Makers, by Kristin D. Conklin (December 1998). Examines the implications of the new federal income tax provisions on students and their families.

98-7         Higher Education Governance: Balancing Institutional and Market Influences, by Richard C. Richardson, Jr., Kathy Reeves Bracco, Patrick M. Callan, and Joni E. Finney (November 1998). Describes the structural relationships that affect institutional efficacy in higher education, and argues that effective state policy achieves a balance between institutional and market forces.

98-8         The Challenges and Opportunities Facing Higher Education: An Agenda for Policy Research, by Dennis Jones, Peter Ewell, and Aims McGuinness (December 1998). Argues that due to substantial changes in the landscape of postsecondary education, new state-level policy frameworks must be developed and implemented.

99-1       Taking Responsibility: Leaders’ Expectations of Higher Education, by John Immerwahr (January 1999). Reports the views of those most involved with decision-making about higher education, based on a survey and focus groups conducted by Public Agenda.

99-2       South Dakota: Developing Policy-Driven Change in Higher Education, by Mario Martinez (June 1999). Describes the processes for change in higher education that government, business and higher education leaders are creating and implementing in South Dakota.

99-3       State Spending for Higher Education in the Next Decade: The Battle to Sustain Current Support, by Harold A. Hovey (July 1999). This fiscal forecast of state and local spending patterns finds that the vast majority of states will face significant fiscal deficits over the next eight years.

00-1       A State-by-State Report Card on Higher Education: Prospectus (March 2000). Describes the National Center’s forthcoming state-by-state report card on higher education.

00-2       Great Expectations: How the Public and Parents—White, African American and Hispanic—View Higher Education, by John Immerwahr with Tony Foleno (May 2000). This report by Public Agenda finds that Americans overwhelmingly see higher education as essential for success. Survey results are also available for the following states:

00-2b     Great Expectations: How Pennsylvanians View Higher Education (May 2000).

00-2c     Great Expectations: How Floridians View Higher Education (August 2000).

00-2d    Great Expectations: How Coloradans View Higher Education (August 2000).

00-2e     Great Expectations: How Californians View Higher Education (August 2000).

00-2f     Great Expectations: How New Yorkers View Higher Education (October 2000).

00-2h    Great Expectations: How Illinois Residents View Higher Education (October 2000).

00-3       Measuring Up 2000: The State-by-State Report Card for Higher Education (November 2000). This first-of-its-kind report card grades each state on its performance in higher education. The report card also provides national highlights, comprehensive profiles of each state and brief states-at-a-glance comparisons. Single copies are available for $25.00 by calling 888-269-3652. Discounts are available for larger orders.

00-4       Technical Guide Documenting Methodology, Indicators and Data Sources for Measuring Up 2000 (November 2000).

00-5       Assessing Student Learning Outcomes: A Supplement to Measuring Up 2000, by Peter Ewell and Paula Ries (December 2000). National survey of state efforts to assess student learning outcomes in higher education.

00-6       Recent State Policy Initiatives in Education: A Supplement to Measuring Up 2000, by Aims McGuinness, Jr. (December 2000). Highlights education initiatives that states have adopted since 1997–98.